United Airlines accidentally flew one of its passengers to San Fransisco instead of New Jersey. This hassle was caused by a change in the departure gate at Charles de Gaulle airport.
“The airline did not email me about the change to the departure gate or make the announcement in French at the airport,” said Lucie Bahetoukilae.
She saw someone else sitting in her seat after boarding the plane and then asked the flight attendant to check her boarding pass. Even though her destination was clearly printed on the pass, she was directed to another seat.
She then had to wait for 11 hours at San Fransico airport before she could fly back home.
“We have apologised to Ms Bahetoukilae and are working with our team to make sure similar incidents do not take place in future,” said United Airlines.
“This is not about money, this is about United [Airlines] getting serious with their employees,” said her niece, Diane Miantosko, while talking to ABC7.
This is the latest disaster for the airline which began last month after they dragged an elderly doctor off the plane.
This article will originally appear The Independent
